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A firm鈥檚 decision on how to secure talent 鈥渄irectly shapes its future competitiveness,鈥 a researcher from the 深夜看片 said.

February 10, 2026Entrepreneurship, Research and Innovation

New research from USF reveals that while smart AI concierges are great for quick, 24/7 help and for easing hospitality staff workload, most guests still prefer face-to-face customer service, especially with requests that involve an emotional attachment.

February 9, 2026Research and Innovation

USF research reveals a gap between hotel managers' enthusiasm for AI and guests' comfort levels with the technology.

February 9, 2026Research and Innovation

The American Gaming Association reports legal sportsbooks took nearly $150 billion worth of bets in 2024. The sports betting industry posted a record $13.71 billion in revenue during that same year.

February 9, 2026Research and Innovation

JA BizTown in Tampa Bay and Polk County is now Muma BizTown, recognizing the long-standing and transformative support of Pam and Les Muma.

February 9, 2026Entrepreneurship

While smart voice AI is popular for routine, 24/7 tasks, guests overwhelmingly prefer human concierges for emotionally meaningful or complex requests.

February 9, 2026Research and Innovation

Mastry's Brewing Co. partnered with USF's Brewing Arts program to create St. Pete Pilsner, a crisp pilsner featuring a student-designed label highlighting USF, St. Petersburg and the art of brewing.

February 9, 2026Research and Innovation

After 41 years in business education, Irene Hurst retired last month from the USF Muma College of Business. Most recently, she served as the director of operations for the Center for Analytics and Creativity.

February 9, 2026Honors and Awards

conversational ai hospitality check-in

High-touch or high-tech: Industry pros love AI concierges, but hotel guests crave a human connection, 深夜看片 study finds

The study is one of the first to examine both perspectives, from both industry practitioners and hotel guests, on advanced conversational AI systems in lodging.

February 9, 2026Business News, Research and Innovation

In Florida, legal betting is limited to Hard Rock's app, while illegal betting likely far exceeds legal wagers. Experts warn gambling addiction and risky betting habits are major concerns.

February 8, 2026Research and Innovation

Talent strategy follows pressure: Stable, well-resourced firms tend to grow talent internally, while firms facing volatile workloads are more likely to hire from the outside.

February 6, 2026Entrepreneurship, Research and Innovation

Stable, well-resourced firms tend to grow talent internally, while firms facing volatile workloads are more likely to hire from the outside. The 深夜看片 study provides practical insights for human resources leaders, emphasizing that talent strategy should align with both long-term goals and immediate operational pressures.

February 6, 2026Entrepreneurship, Research and Innovation

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